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News Release | Arizona PIRG Education Fund | Consumer Tips

Arizona PIRG Education Fund Releases Series of New Reports & Consumer Tips

In recognition of Consumer Protection Week 2022, Arizona PIRG Education Fund released a series of consumer protection tips and tools to help Arizonans address some of the most common consumer issues. To make it easy for consumers, the organization compiled the information in one location.

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Report | Arizona PIRG Education Fund | Consumer Protection

SRP IS RUSHING A NEARLY $1 BILLION DECISION

Salt River Project (SRP) is rushing a decision to spend nearly $1 billion in customer money for 16 new gas units. However, SRP has not disclosed how much this will cost the average ratepayer nor have they adequately requested or evaluated options to meet electricity demands or reviewed options to spend less money. 

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Blog Post | Consumer Tips

Counterfeit products are everywhere; here are tips to avoid buying any of them online | Hannah Rhodes

Being alert when shopping online is the best way to protect yourself and your loved ones from unsafe products. 

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Blog Post

How to recognize fake online reviews of products and services | Hannah Rhodes

A fake review could be done by the company itself, by posting a fabricated positive review on its own site or by posting concocted negative reviews on a competitor’s site.

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News Release | Arizona PIRG Education Fund | Consumer Tips

Arizona PIRG Education Fund Releases Series of New Reports & Consumer Tips

In recognition of Consumer Protection Week 2022, Arizona PIRG Education Fund released a series of consumer protection tips and tools to help Arizonans address some of the most common consumer issues. To make it easy for consumers, the organization compiled the information in one location.

> Keep Reading
News Release | Arizona PIRG Education Fund | Consumer Tips

News Release: Dark patterns: Your apps know too much about you, so what can you do?

When National Consumer Protection Week began in the late 1990s, many Americans still didn’t have internet access at home, let alone on mobile devices. Now, according to the Arizona PIRG Education Fund, infringement on our online privacy is a huge threat, even when you just have apps running in the background. A new tips guide from the Arizona PIRG Education Fund can help consumers control access to their private information and what companies can do with your data if they get it.

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News Release | Arizona PIRG Education Fund | Consumer Tips

‘Failing the Fix’ scorecard grades Apple, Google, Dell, others on how fixable their devices are

According to the Arizona PIRG Education Fund, consumers often don’t know which products will last and they’ll be able to fix, or which manufacturers make fixable devices and support Right to Repair. A new scorecard by the organization, “Failing the Fix,” ranks the most popular cell phone and laptop makers for consumers who seek to purchase easily repairable products – especially those from companies who do not fight to prevent Right to Repair.

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News Release | Arizona PIRG Education Fund | Consumer Tips

As part of National Consumer Protection Week, Arizona PIRG Education Fund releases Top 10 list of financial complaints to CFPB in 2021

According to the Arizona PIRG Education Fund, in 2021, a record number of people from across the country filed complaints with the Consumer Financial Protection Bureau (CFPB) Public Consumer Complaint Database. Here in Arizona, close to 7,900 complaints were filed, likely representing a sliver of the scope as not all Arizonans are aware of or may choose to file a complaint with the CPFB.

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News Release | Arizona PIRG Education Fund | Consumer Protection

‘Hog-tied’ and fed up: New report shows dealership consolidation makes farmers’ lives harder

According to the Arizona PIRG Education Fund, many farm equipment manufacturers prevent farmers from accessing the software tools they need to fix their modern tractors. The organization states that this “forces farmers to turn to corporate-authorized dealers for many problems, which can lead to high repair bills and delays that can put their crops—and their livelihoods—at risk”. While farmers have always relied on local dealerships for help, more and more those dealerships have been bought up by large chain networks, further reducing competition and exacerbating the problems farmers already face due to repair restrictions.

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Arizonans Call For Passenger Rail

The Arizona Department of Transportation recently held open houses to gather public input on passenger rail between Phoenix and Tucson. The Arizona PIRG Education Fund provided ADOT, the public, allies and the media with key principles to be considered for a successful rail line — including ridership potential, integration with other public transportation services, and reliable funding.

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Result | Safe Energy

More Clean Energy For Arizona

The Arizona PIRG Education Fund helped lead efforts to have one of the strongest energy efficiency standards in the country enacted in Arizona. While this standard covers Arizona Public Service and Tucson Electric Power, it does not cover the Salt River Project. Working with allies, we successfully secured a commitment from the Salt River Project to also ramp up its energy efficiency and clean energy standards.

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Result | Budget

Budget Transparency Earns High Marks

The Arizona PIRG Education Fund worked with the State Comptroller to ensure some of the best practices in budget transparency websites were brought to Arizona. Due in part to our recommendations, Arizona moved from the bottom into the top five state websites for showing taxpayers how our money is spent.

 

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Report | Arizona PIRG Education Fund | Consumer Protection

SRP IS RUSHING A NEARLY $1 BILLION DECISION

Salt River Project (SRP) is rushing a decision to spend nearly $1 billion in customer money for 16 new gas units. However, SRP has not disclosed how much this will cost the average ratepayer nor have they adequately requested or evaluated options to meet electricity demands or reviewed options to spend less money. 

> Keep Reading
Report | Arizona PIRG Education Fund | Consumer Tips

The hidden costs of "Buy Now, Pay Later"

Years ago, before credit cards were widespread, department stores offered layaway plans on some items. You paid in advance over a weekly or bi-weekly schedule and the store guaranteed that the item would be in stock after you’d paid the total cost (including some fees for the service). Variants included Christmas clubs and other “holiday club” plans.

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Report | Arizona PIRG Education Fund | Consumer Tips

Surprise Billing Patient Protections

One in five insured Americans who have surgery or visit an emergency room receive a surprise medical bill. Surprise medical bills occur when patients get “balance billed” for the difference between what their insurer covers and what an out-of-network provider charges. Often, patients don’t know that the provider who treated them was out-of-network until they’re at home, recovering, and they receive a medical bill for hundreds or even thousands of dollars that their insurance company isn’t obligated to pay. See our tips to help you know and use your rights.

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Report | Arizona PIRG Education Fund | Consumer Tips

Dark Patterns: A step-by-step guide to protect your privacy on your phone

Apps and social media are a part of everyday life. They help us stay connected to the world around us. But it can be easy to overlook the risk involved with making personal information accessible online, especially when that information can be recorded, and bought and sold, by the companies running the apps. You can take some control by changing your account settings.

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Report | Arizona PIRG Education Fund | Consumer Tips

Failing the Fix

The Right to Repair coalition, which includes PIRG, iFixit and Repair.org, has been calling for better access to parts, tools, and information needed to repair modern devices. Consumers who seek to purchase easily repairable products – especially from companies who do not fight to prevent Right to Repair – can use the grades in the report as a starting point for making those evaluations.

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Blog Post | Consumer Tips

Counterfeit products are everywhere; here are tips to avoid buying any of them online | Hannah Rhodes

Being alert when shopping online is the best way to protect yourself and your loved ones from unsafe products. 

> Keep Reading
Blog Post

How to recognize fake online reviews of products and services | Hannah Rhodes

A fake review could be done by the company itself, by posting a fabricated positive review on its own site or by posting concocted negative reviews on a competitor’s site.

> Keep Reading
Blog Post | Consumer Tips

Tips on ‘Buy Now, Pay Later’ Plans | Teresa Murray

Complaints are soaring about the “Buy Now, Pay Later” financing schemes that businesses increasingly are offering as an alternative to up-front payments in full. Consumers making purchases as small as $50 online are often offered these payment plans, which can turn into debt traps. Here are some tips to avoid the interest and fees that often come with these “deals.”

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Blog Post | Consumer Tips

National Consumer Protection Week 2022 | Teresa Murray

Every day during the first week of March, PIRG is providing consumer protection tips and tools to help Americans address some of the most common consumer issues.

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Blog Post

7 steps to take if your car is towed 

News Release | Arizona PIRG Education Fund

In recognition of Consumer Protection Week 2022, Arizona PIRG Education Fund released a series of consumer protection tips and tools to help Arizonans address some of the most common consumer issues. To make it easy for consumers, the organization compiled the information in one location.

Blog Post

Being alert when shopping online is the best way to protect yourself and your loved ones from unsafe products. 

Blog Post

A fake review could be done by the company itself, by posting a fabricated positive review on its own site or by posting concocted negative reviews on a competitor’s site.

Report | Arizona PIRG Education Fund

Salt River Project (SRP) is rushing a decision to spend nearly $1 billion in customer money for 16 new gas units. However, SRP has not disclosed how much this will cost the average ratepayer nor have they adequately requested or evaluated options to meet electricity demands or reviewed options to spend less money. 

Solid Waste

PIRG hosts webinar with MythBusters' Adam Savage on Right to Repair

Our national network and the Right to Repair team organized a summit featuring keynote speaker Adam Savage from MythBusters. He shared his thoughts with us on the movement and we discussed our current progress on the Right to Repair campaign.

 

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