Consumer Tips

How to avoid used cars with flood damage

Oct. 14, 2021

By Jacob van Cleef, Consumer Watchdog Associate

This year is bringing us devastating flooding in different parts of the country. Unfortunately, flooding is occurring more often with the increase in big storms and hurricanes caused by global warming. Just last week, a storm carrying torrential rains caused flash flooding in northern Alabama after up to seven inches of rain fell in a few hours.

This means everything from bills to birthday cards will arrive later in our mailboxes. And credit card and loan payments, RSVPs and government forms we send will take longer too. 

18 tips to reduce robocalls and protect yourself from scams

Sept. 22, 2021

By Teresa Murray, Consumer Watchdog

Illegal robocalls seem to be declining a smidgeon as more and more phone companies install federally mandated technology to block spoofed calls and flag other scam calls. But most of us still get too many. One a month is too many, right? Here are some tips to live by and share with vulnerable friends or relatives:

18 tips to reduce robocalls and protect yourself from scams

By | Teresa Murray
Consumer Watchdog

The good news: Illegal robocalls seem to be declining a bit. The bad news: They'll probably never go away completely. Consumers need to remain vigilant to protect their personal information and their money. 

Scam robocalls have declined by 29 percent since June. But most of us still get too many. And the industry overall isn't doing enough.

How to report price gouging after a natural disaster

Sept. 2, 2021

By Teresa Murray, Consumer Watchdog

As people from Louisiana up to New York deal with the aftermath of Ida, consumers should be on the lookout for price gougers. It's sad that some opportunists will use a disaster like Hurricane Ida to take advantage of people who need safe drinking water, food, ice, gasoline, building materials or emergency supplies. 

What to know about Amazon’s new A-to-z claims process

Aug. 31, 2021

By Hannah Rhodes, Consumer Watchdog Associate

As of Sept. 1, Amazon has expanded its A-to-z Guarantee to cover property damage or personal injury associated with defective products sold on its platform.  

Tropical Storm Fred: Here are tips to help consumers dealing with hurricanes, other storms

Tropical Storm Fred made landfall this afternoon at Cape San Blas, Fla., near Panama City. As with most tropical storms and hurricanes, the biggest threats are heavy rain and flooding. 

Here are some tips to help consumers protect themselves from the storm and possible opportunists, bad deals and con-artists:

Gas prices on the rise in your state? Here's how to report price gouging

May 12, 2021

By Teresa Murray, Consumer Watchdog

Gas prices shot up this week to their highest levels in seven years, largely because of the shutdown of the Colonial Pipeline last weekend following a cyber attack.

The national average for gasoline has jumped 8 cents per gallon in the last week, to $3.01, according to AAA. It’s the first time the national average hit $3 since 2014.

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