Consumer Tips

The worst consumer problem: Fraud/identity theft

By | Teresa Murray
Consumer Watchdog

One in 20 people was a victim in 2019. Account takeovers, which involve a criminal gaining access to an existing account, soared by 72 percent in 2019.

Tips to file your tax return while avoiding fees, scams

by Jacob van Cleef, Consumer Watchdog Associate

March 3, 2021

You have six weeks to file your income tax return for 2020. Every year, it seems there are more issues to watch out for. They fall into two main categories: Scams looking to get your personal information, and unexpected fees that can add up when trying to file your return using software or professional preparers. Below are tips to keep in mind this tax season.

Avoiding fraud and scams

File as early as possible:

Credit freeze -- A free and fast way to help safeguard your finances

By | Grace Brombach
Consumer Watchdog Associate

My first-hand, step-by-step guide to freezing your credit reports.

How to freeze your credit files by phone or online

by Teresa Murray, Consumer Watchdog

March 2, 2021

You have two primary options for freezing your credit files with the three major credit bureaus. You can do it by phone or online, whichever you’re more comfortable with.

Happy National Consumer Protection Week!

By | Teresa Murray
Consumer Watchdog

During National Consumer Protection Week, Feb. 28 through March 6, the Arizona PIRG Education Fund is offering a daily dose of tips and advice to help you navigate life’s biggest consumer challenges. We’ve chosen our daily themes based in part on the Top 10 consumer complaints tallied by the Consumer Financial Protection Bureau.

How to get your stimulus payments when you file your tax return

by Teresa Murray, Consumer Watchdog

March 3, 2021

Some of your friends or relatives have received two COVID-19 relief/ stimulus payments in the past year. And a third may be on the way soon. 

If you haven’t received anything yet and believe you should have, don’t fret. You will be able to recoup your money when you file your income tax return in the weeks ahead.

Credit freezes FAQ: You can prevent a fraud nightmare in 20 minutes

by Teresa Murray, Consumer Watchdog

March 2, 2021

Some of your worst fraud nightmares can be prevented in about 20 minutes. That’s roughly how long it takes total to freeze your credit files with the three major credit bureaus -- Equifax, TransUnion and Experian. A credit freeze, also called a security freeze, prevents most entities from seeing your information in the credit bureaus’ databases.  

Here's how to report illegal robocalls, Do Not Call violations in all 50 states

by Jacob van Cleef, Consumer Watchdog Associate

March 4, 2021

Illegal robocalls and unwanted telemarketing calls can be annoying. If you want these calls to stop, you can take steps that could lead to consequences for offenders, including possible fines.

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