Consumer Protection

News Release | Arizona PIRG Education Fund | Consumer Protection

New Report: COVID-19 Pandemic Worsens Existing Consumer Problems with Car Buying

Consumer complaints to the Consumer Financial Protection Bureau (CFPB) regarding vehicle loans and leases have increased sharply during the coronavirus pandemic, according to a new report by the Arizona PIRG Education Fund and Frontier Group. The analysis suggests that consumers in Arizona and across the United States are facing abusive and deceptive practices from the automobile lending industry. 

News Release | Arizona PIRG Education Fund | Consumer Protection

Arizona Corporation Commission Approves Programs to Save Money and Energy for Arizona Public Service Customers

The Southwest Energy Efficiency Project (SWEEP), Arizona PIRG Education Fund, and Wildfire: Igniting Community Action to End Poverty in Arizona applauded a vote today by utility regulators at the Arizona Corporation Commission to approve energy-saving programs that will provide financial relief to APS ratepayers for months to come. Energy efficiency is widely recognized as the least expensive way to meet Arizona’s energy demand and for lowering customer utility bills, creating local jobs, boosting the state’s economy, saving water, and reducing harmful air pollution.

News Release | US PIRG Education Fund | Consumer Protection

FTC settles first case against VoIP provider for allowing illegal robocalls

This FTC settlement must be a wake-up call to phone service providers so they do more to protect consumers. If not, the FTC must be vigilant in going after companies that enable the immoral practice of preying on consumers. And the FCC should require providers to block spoofed calls that we all know are scams.

Choosing the best way to pay: Cash, credit cards, debit cards, P2P, checks or online payments

By Teresa Murray, Consumer Watchdog

Cash has long been king. That hasn’t changed during the pandemic, despite the push by some merchants to discourage customers from paying with cash.

If you’re behind on your mortgage payments, here are some tips

If you’re struggling to keep up with your mortgage payments, you’re far from alone. More than 8% of homeowners with a mortgage are at least 30 days behind. And this doesn’t count the millions of people scrambling to pull together enough money to pay their mortgage only two or three weeks late every month. 

Is your mortgage forbearance ending?

Maybe you or a loved one are among the 30 million people who lost a job in the spring because of the COVID-19 pandemic. Or maybe you’re one of the 18 million who no longer receives an extra $600 a week in unemployment. Or maybe you’ve taken a pay cut.

Is your mortgage forbearance ending?

By | Teresa Murray
Consumer Watchdog

If the COVID-19 pandemic affects your ability to pay, here’s what you need to know

If you’re behind on your mortgage payments, here are some tips

By | Teresa Murray
Consumer Watchdog

Good news: You may still be able to request a forbearance because of COVID-19

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