Consumer Protection

Report | Arizona PIRG Education Fund | Consumer Protection

Medical Debt Malpractice

Medical debt accounts for more than half of all collection items that appear on consumer credit reports. A review of 17,701 medical debt collection complaints submitted to the Consumer Financial Protection Bureau (CFPB) shows that problems with medical debt collection are widespread and harm Americans across the country.

News Release | Arizona PIRG Education Fund | Consumer Protection

New Report Highlights Consumer Complaints about Medical Debt

A new report by the Arizona PIRG Education Fund and the Frontier Group explores consumer complaints about medical debt, a major source of problems for consumers, since medical debt items on credit reports are often wrong or about the wrong consumer. 

Commissioners: Say No to Proposed APS Bill Increases

By | Diane E. Brown
Executive Director

As the Arizona Corporation Commission hosts public comment sessions across the state and prepares to vote on the APS rate case, we encourage APS ratepayers to urge the Commission to reject the unjustified rate increase and say no to unfair utility charges.

News Release | Consumer Protection

Unilever: Go Toxic-Free

On Valentine’s Day, consumer groups thank Unilever for great first step in disclosing fragrance ingredients and call on personal care giant to go toxic-free.

Statement on Procter & Gamble’s New Preservative Tracker in Personal Care Products

Personal care product giant Procter & Gamble (P&G) recently unveiled a new preservative tracker, which lets consumers know which preservatives are included in various categories of P&G’s products, such as baby wipes, skin care, and hair care products. Consumers can search the tracker by ingredient or by product type.

Report | Arizona PIRG Education Fund | Consumer Protection

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the Consumer Financial Protection Bureau. In this report, we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans.

News Release | Arizona PIRG Education Fund | Consumer Protection

Analysis of Predatory Lending Complaints Reveals Need for Stronger Federal Protections

Consumer complaints about predatory lending to the Consumer Financial Protection Bureau (CFPB) show a critical need for strengthening the agency’s proposed rule to rein in payday loans and other high-cost lending, according to a report by the Arizona PIRG Education Fund.

News Release | Arizona PIRG Education Fund | Consumer Protection

Consumer Groups Outraged by Utility Rate Increase

Consumer groups are severely concerned about the impact on UniSource Electric residential electric customers, particularly low- and fixed-income customers, from an Arizona Corporation Commission (ACC)-approved rate increase and a 50 percent increase in the mandatory monthly fee or “basic service charge.”

This week, the Consumer Financial Protection Bureau turns five years old! As part of our efforts to tell more people about the CFPB, we're cross-posting this video blog and comments written by Zixta Q. Martinez of the CFPB (check out the infographic at the end, too!).

Consumer Tips

Being a consumer in today's marketplace can be tough. We've put together some of the best ways to navigate the marketplace and protect yourself from unfair practices. 

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