Consumer Protection

How I got my finances in order

By | Mike Litt
Director, Consumer Campaign

Even with the knowledge I’ve gained working as a consumer advocate for several years, getting my finances in order has been a work in progress. 

How I started my estate and end-of-life planning

By | Mike Litt
Director, Consumer Campaign

Until recently, I did not have estate and end-of-life planning in mind, but it was the natural next step in my quest to be a responsible adult, with a nudge from the existential threat of the COVID-19 pandemic.

Resources I used to prepare my advance directive

By | Mike Litt
Director, Consumer Campaign

Advance directives are legal instructions that include a living will (different from a regular will) and a health care proxy. In them, you state what treatments you do or don’t want at the end of your life and who you want making health care decisions for you if you can’t. 

What I decided to do after shopping for long-term care insurance

By | Mike Litt
Director, Consumer Campaign

Before listening to In Case You Get Hit By a Bus, I didn’t know about insurance that covers the costs of long-term care, such as home health care or nursing home care, for people who need assistance with daily living activities. 

How I’m supercharging my savings with socially responsible investing (SRI)

By | Mike Litt
Director, Consumer Campaign

Getting my finances in order has been a work in progress over several years, starting with tackling credit card debt, paying off my car loan and then building an emergency fund. 

After clearing those hurdles, I set more defined financial goals and plans in motion this year, including automatic deposits into new investment accounts.

News Release | Arizona PIRG Education Fund | Consumer Protection

Report: Only one-third of largest phone companies have completely adopted anti-robocall technology

A looming deadline should finally force all U.S. phone companies to take stopping robocalls seriously. However, according to a new report by the Arizona PIRG Education Fund, Make the Ringing Stop: The FCC is Finally Fighting Back Against Robocalls, only one-third of the largest mobile and home phone providers nationwide have installed caller ID verification aimed at squashing illegal robocalls, even though many of those businesses were required to do so by June. The stakes get higher Sept. 28 when phone providers are required to block calls from companies that haven’t at least reported their status to the Federal Communications Commission.

News Release | Arizona PIRG Education Fund | Consumer Protection

Salt River Project Board Fails to Scrutinize $1 Billion in New Customer Costs

According to the Arizona PIRG Education Fund and Wildfire: Igniting Community Action to End Poverty in Arizona, the elected Salt River Project Board of Directors today failed SRP customers by approving 16 gas units at the cost of approximately $1 billion dollars without proper scrutiny.

SRP Board Needs to Scrutinize Billion Dollar Proposal

By now, if you live in the Valley, you have likely heard that Salt River Project is proposing to add 16 gas units at a cost of ~ $1 billion to SRP customers. The Arizona PIRG Education Fund has asked the SRP Board to respectfully request that they require SRP Management to publicly provide fundamental information prior to their vote.

Here’s why: A billion dollars for 16 gas units is a hefty expenditure and one that the Board should not approve without appropriate scrutiny.

News Release | Arizona PIRG Education Fund | Consumer Protection

Arizona PIRG Education Fund Calls on Arizona Corporation Commission to Look at Overwhelming Evidence; Not Take Unvetted Report on Energy Rules at Face Value

With the official public comment period now closed, the Arizona PIRG Education Fund urged the Arizona Corporation Commission to review the substantial number of independent reports and ratepayer comments that have been provided as part of the Energy Rules, and to schedule a long overdue final vote within the next two months.

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