Consumer Protection

Arizona Poll: Clean Energy Provides Economic Opportunity

By | Diane Brown
Executive Director

Arizonans overwhelmingly embrace the idea of growing the state’s energy efficiency and renewable energy resources and believe clean energy is important to Arizona jobs and the economy, according to a new statewide poll.

If you’re behind on your mortgage payments, here are some tips

If you’re struggling to keep up with your mortgage payments, you’re far from alone. More than 8% of homeowners with a mortgage are at least 30 days behind. And this doesn’t count the millions of people scrambling to pull together enough money to pay their mortgage only two or three weeks late every month. 

Is your mortgage forbearance ending?

Maybe you or a loved one are among the 30 million people who lost a job in the spring because of the COVID-19 pandemic. Or maybe you’re one of the 18 million who no longer receives an extra $600 a week in unemployment. Or maybe you’ve taken a pay cut.

Is your mortgage forbearance ending?

By | Teresa Murray
Consumer Watchdog

If the COVID-19 pandemic affects your ability to pay, here’s what you need to know

If you’re behind on your mortgage payments, here are some tips

By | Teresa Murray
Consumer Watchdog

Good news: You may still be able to request a forbearance because of COVID-19

News Release | Arizona PIRG Education Fund | Consumer Protection

Arizona Corporation Commission Passes the Buck on Energy Conservation Policies That Would Save Customers Money

A huge opportunity was missed today by utility regulators at the Arizona Corporation Commission to extend and expand Arizona’s successful Energy Efficiency Standard, which was adopted with bipartisan support in 2010. The policy has delivered more than $1.4 billion in net economic benefits for utility customers of Arizona Public Service (APS), Tucson Electric Power (TEP), and UNS Electric.

News Release | Arizona PIRG Education Fund | Consumer Protection

APS, Arizona Corporation Commission Fail to Protect Vulnerable Ratepayers

Arizona PIRG Education Fund and Southwest Energy Efficiency Project (SWEEP) said a vote last night by the Arizona Corporation Commission, the state’s utility regulators, failed to provide the short-term relief many ratepayers need now and the long-term relief many ratepayers will need for months to come.

APS bill relief? From where it comes matters

By | Diane Brown
Executive Director

Let’s face it. If you are an APS customer, you are likely not pleased with the utility’s last rate hike or that it is now seeking an additional rate hike totaling $184 million. Relief from high utility bills was needed before COVID-19, and the number of households needing financial assistance now is even higher.

News Release | U.S. PIRG Education Fund | Consumer Protection

Americans need stronger consumer protections during COVID-19 crisis

U.S. PIRG Education Fund has released a report with the Student Borrower Protection Center and Consumer Action. The report makes recommendations to the Consumer Financial Protection Bureau (CFPB) to upgrade its consumer complaint tool, including the public consumer complaint database, so COVID19-related complaints can be handled more quickly and tracked better.

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