Reports

Report | Arizona PIRG Education Fund | Consumer Tips

Surprise Billing Patient Protections

One in five insured Americans who have surgery or visit an emergency room receive a surprise medical bill. Surprise medical bills occur when patients get “balance billed” for the difference between what their insurer covers and what an out-of-network provider charges. Often, patients don’t know that the provider who treated them was out-of-network until they’re at home, recovering, and they receive a medical bill for hundreds or even thousands of dollars that their insurance company isn’t obligated to pay. See our tips to help you know and use your rights.

Report | Arizona PIRG Education Fund | Consumer Tips

Failing the Fix

The Right to Repair coalition, which includes PIRG, iFixit and Repair.org, has been calling for better access to parts, tools, and information needed to repair modern devices. Consumers who seek to purchase easily repairable products – especially from companies who do not fight to prevent Right to Repair – can use the grades in the report as a starting point for making those evaluations.

Report | Arizona PIRG Education Fund | Consumer Tips

Arizona Top Ten 2021 Consumer Financial Complaint Issues In the CFPB Database

Arizona PIRG Education Fund downloaded 2021 complaints to the Consumer Financial Protection Bureau (CFPB) and ranked by issue the problem the consumer self-identified as having with a company.

Report | Arizona PIRG Education Fund | Consumer Protection

Deere in the Headlights II

According to a new Arizona PIRG Education Fund report, software repair locks tie farmers to dealers, putting equipment uptime—and sometimes crops—at risk. Farmers and ranchers rely on equipment such as tractors and combine harvesters to produce America’s food supply. Over the years, that equipment has gotten bigger, more expensive and more digital. The software integrated in modern tractors, ostensibly created to make farm operations more efficient, is being used by manufacturers to lock farmers out of fixing their own equipment. 

Report | Arizona PIRG Education Fund | Consumer Protection

Healthier Holiday: Minimizing the health risks of cooking with gas

Many of our holiday traditions revolve around food. Whatever the tradition, there’s nothing like sharing a meal with family and friends over the holidays. But in millions of homes, there’s a hidden danger lurking in the kitchen. Common across the country, gas stoves can produce levels of indoor air pollution that would be illegal outdoors. This guide describes the potential health risks of cooking with gas and provides tips on how to mitigate those risks and keep your family safe during the holidays. 

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