Updates

News Release | Arizona PIRG Education Fund | Consumer Protection

Arizona Corporation Commission Passes the Buck on Energy Conservation Policies That Would Save Customers Money

A huge opportunity was missed today by utility regulators at the Arizona Corporation Commission to extend and expand Arizona’s successful Energy Efficiency Standard, which was adopted with bipartisan support in 2010. The policy has delivered more than $1.4 billion in net economic benefits for utility customers of Arizona Public Service (APS), Tucson Electric Power (TEP), and UNS Electric.

What you should do now to safely vote in Arizona during COVID-19

By | Diane Brown
Executive Director

In-person voting on Election Day is on the relatively higher-risk end of activities. That is why states across the country have been scrambling since the outbreak began to adapt their voting systems to accommodate more mail-in or absentee voting, while maintaining sufficient and socially-distant in-person locations. With less than six weeks before Arizona’s primary election and less than five months until the November general election, state and local officials need to keep that effort going full steam.

The Centers for Disease Control and Prevention (CDC) recently released new guidelines for businesses and employers in responding to the novel coronavirus (COVID-19). Many of the recommendations are sensible: regular temperature and health checks, enhanced cleaning, staggered schedules and employee distancing, and greater use of video and teleconferencing instead of in person meetings. But when it came to “employees who commute to work using public transportation or ride sharing,” the CDC’s recommendation made less sense. It said the following: “Offer employees incentives to use forms of transportation that minimize close contact with others, such as offering reimbursement for parking or single-occupancy ride shares.”

News Release | U.S. PIRG Education Fund | Consumer Tips, COVID-19

Consumer advice: Ask for help with your bills before an emergency

This coming Monday, June 1, will mark the third full month that bills are due since COVID-19 was declared a national state of emergency in March. To help Americans manage their finances, U.S. PIRG Education Fund has published an updated guide with tips on what to do about paying bills during the crisis.

News Release | Arizona PIRG Education Fund | Consumer Protection

APS, Arizona Corporation Commission Fail to Protect Vulnerable Ratepayers

Arizona PIRG Education Fund and Southwest Energy Efficiency Project (SWEEP) said a vote last night by the Arizona Corporation Commission, the state’s utility regulators, failed to provide the short-term relief many ratepayers need now and the long-term relief many ratepayers will need for months to come.

APS bill relief? From where it comes matters

By | Diane Brown
Executive Director

Let’s face it. If you are an APS customer, you are likely not pleased with the utility’s last rate hike or that it is now seeking an additional rate hike totaling $184 million. Relief from high utility bills was needed before COVID-19, and the number of households needing financial assistance now is even higher.

News Release | U.S. PIRG Education Fund | Consumer Protection

Americans need stronger consumer protections during COVID-19 crisis

U.S. PIRG Education Fund has released a report with the Student Borrower Protection Center and Consumer Action. The report makes recommendations to the Consumer Financial Protection Bureau (CFPB) to upgrade its consumer complaint tool, including the public consumer complaint database, so COVID19-related complaints can be handled more quickly and tracked better.

News Release | Arizona PIRG Education Fund | Consumer Tips

GUIDE TO ADDRESSING BILL PAYMENTS DURING COVID-19

With the novel coronavirus (COVID-19) pandemic resulting in a significant number of job losses, many Arizonans are concerned with how they’re going to pay their monthly bills. The Arizona PIRG Education Fund released a guide with tips for how consumers can negotiate with their banks to lower interest rates, waive overdraft fees, and determine payment plans to provide more financial peace of mind in the months to come.

News Release | Arizona PIRG Education Fund | Consumer Tips

COVID-19: Tips for Consumers from Travel Refunds to Student Loans

As documented cases of the novel coronavirus (COVID-19) increase across Arizona, the Arizona PIRG Education Fund warns that consumers can expect to be faced with an escalating number of pandemic-related scams, hazards and financial challenges.

Report | Arizona PIRG Education Fund | Consumer Tips

COVID-19: Utility Related Recommendations

COVID-19 Utility Related provides recommendations for the Arizona Corporation Commission, utilities and consumers and links to recent utility policies. Wildfire and the Arizona PIRG Education Fund are pleased that a number of utilities have proactively instituted policies to help consumers during this challenging time and urge others to follow suit.

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