Defend the Consumer Bureau

For more than 20 years, Consumer Program Director Ed Mierzwinski has helped us stand up against big banks and credit card companies.

A CONSUMER COP ON THE FINANCIAL BEAT

You work hard to earn your money. You should be able to save, invest and manage your money without fear of being trapped, tricked or ripped off by the institutions you are trusting with your financial future.

That’s why we need strong consumer protections on Wall Street. And from the 2008 economic collapse, we know how big of an impact those institutions can have on our economy when they play fast and loose with our money. It made it clear: Americans need a watchdog agency on Wall Street, devoted to creating and enforcing fair, clear and transparent rules to protect consumers.

So in 2010, we helped create the Consumer Financial Protection Bureau (CFPB) to be our consumer cop on the financial beat.

THE CFPB GETS THE JOB DONE

Despite the fact that the CFPB is not widely known, they’ve been hugely successful at working for consumers, returning nearly $12 billion to more than 29 million people who were ripped off by companies that broke the law … in just six years.

The Consumer Bureau holds big banks, debt collectors and lenders accountable. Here are a few examples of some of the cases the CFPB has taken on to protect consumers:

When American Honda Finance used discriminatory pricing to rip off African-American, Hispanic and Asia/Pacific Island borrowers who paid too much for car loans, the CFPB returned $24 million to these consumers.

The Department of Justice and 47 states joined the CFPB in a $216 million action against JP Morgan Chase Bank for illegal debt collection practices affecting over half a million Americans.

When it was discovered that Wells Fargo employees were opening unauthorized debit and credit accounts using their customer's information, the CFPB fined Wells Fargo $100 million for fraud.

The CFPB fined Equifax and TransUnion — two of the three largest credit reporting agencies — $5 million for selling inflated credit scores to consumers that were different from ones actually used by lenders and returned $17 million to those harmed by the deception.

In addition, the Consumer Bureau has helped level the financial playing field, educating veterans, senior citizens, new homeowners, college students and low-income consumers on how to keep their finances secure.

The Consumer Bureau's success should be earning it applause in Washington. Yet instead of cheering on the agency, the Trump administration and many members of Congress are pushing to weaken or even get rid of it.

Even with the Consumer Bureau on the job, many Americans are still at risk of reckless financial practices that threaten their homes, their retirement savings and their overall well-being. That’s why we don’t simply need the Consumer Financial Protection Bureau to exist: We need to make it even better, by strengthening commonsense consumer protections.

Issue updates

Report | U.S. PIRG Education Fund | Consumer Protection

Trouble in Toyland 2017

For over 30 years, U.S. PIRG Education Fund has conducted an annual survey of toy safety, which has led to over 150 recalls and other regulatory actions over the years, and has helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children.

Toys are safer than ever before, thanks to decades of work by product safety advocates, parents, the leadership of Congress, state legislatures, and the Consumer Product Safety Commission (CPSC). 

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News Release | U.S. PIRG Education Fund | Consumer Protection

32nd Annual “Trouble in Toyland” Survey Finds Dangerous Toys on Store Shelves

Stores nationwide are still offering dangerous and toxic toys this holiday season and, in some cases, ignoring explicit government safety regulations in the process, according to U.S. Public Interest Research Group (PIRG) Education Fund’s 32nd annual Trouble in Toyland report. The survey of potentially hazardous toys found that, despite recent progress, consumers must still be wary when shopping for children’s gifts.

 

 

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News Release | U.S. PIRG Education Fund | Consumer Protection

Target Removes Lead-Laden Fidget Spinner From Website, But Still Available For Sale In-Store

Since late yesterday afternoon, Target appears to have made the 33,000 ppm-lead containing Fidget Wild Premium Spinner Brass unavailable for sale on its website. U.S. PIRG Education Fund staff went to a Target store today and found the Fidget Wild Premium Spinner Brass was still available for sale in-store, despite the website saying it was unavailable there. Also yesterday, one of the CPSC’s Commissioners, Elliot F. Kaye, re-stated his opposition to the CPSC’s guidance and the acting chairman's statement when he tweeted, “Seems obvious fidget spinners are toys and should comply with all applicable federal safety standards.”

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Report | U.S. PIRG Education Fund | Consumer Protection

Lead In Fidget Spinners

While lead in toys has become less prevalent in recent years, U.S. PIRG Education Fund tested several models of one of today’s hottest toys, fidget spinners, for the toxic heavy metal. Laboratory results indicated that two fidget spinners purchased at Target and distributed by Bulls i Toy, L.L.C. contained extremely high levels of lead. U.S. PIRG Education Fund calls on Target and Bulls i Toy to immediately recall these two fidget spinners and investigate how such high levels of lead were found in these toys. Also, we call on the U.S.

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News Release | Consumer Protection

U.S. PIRG CONSUMER ADVOCATE MIKE LITT TESTIFIES AT CONGRESSIONAL HEARING ON EQUIFAX

Our Consumer Advocate, Mike Litt, was invited by Congresswoman Maxine Waters, Ranking Member of the House Financial Services Committee, to testify this week at a Congressional hearing on the Equifax data breach. This was a continuation of the committee's previously held hearing on October 5th entitled "Examining the Equifax Data Breach."

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News Release | Arizona PIRG Education Fund | Consumer Protection

Arizona Dept. of Insurance Issues Rule on Health Insurance “Rate Review”

Today, St. Luke’s Health Initiatives and the Arizona PIRG Education Fund released a new report Getting All the Cards on the Table: The Premise and Promise of Health Insurance Rate Review in Arizona which highlights options Arizona has to increase transparency so consumers have better information and are better protected against unreasonable health insurance rate increases. The report comes on the heels of the Arizona Department of Insurance’s (ADOI) initiation of rulemaking on “rate review” which began on Friday. 

 

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News Release | Arizona PIRG Education Fund | Consumer Protection

State, Federal Settlement of Robo-Signing Claims With Big Banks Is Important Step

The settlement by the U.S., Attorney General Horne and 48 other state attorneys general with the five biggest mortgage servicers is an important and enforceable first step toward holding the big banks accountable for not only wrecking the economy but using a variety of unfair foreclosure practices to ruin the lives of millions of Americans and, in many cases, taking their homes illegally.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

Dangerous toys can still be found on America’s store shelves, according to the Arizona PIRG Education Fund’s annual Trouble in Toyland report.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Consumer Group Calls for New Competitive Health Care Marketplace

Arizona policy-makers can address rising health care costs by implementing an effective health insurance exchange, according to a report released today by the Arizona PIRG Education Fund. 

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News Release | Arizona PIRG Education Fund | Consumer Protection

Parents Beware - Many Toys Still Toxic, Hazardous

According to the Arizona PIRG Education Fund, dangerous or toxic toys can still be found on America’s store shelves.

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News Release | Arizona PIRG Education Fund

According to a new report by the Arizona PIRG Education Fund, “Ringing in our Fears”, a year after a new federal law aimed at fighting robocalls went into place, the number of phone companies that have adopted the required technology has quadrupled and the volume of scam robocalls has dropped in half. But the Arizona PIRG Education Fund said that spam texts have increased more than tenfold as con artists and identity thieves find alternative ways to steal Americans’ personal information and money.

Report | Arizona PIRG Education Fund

According to a new report by the Arizona PIRG Education Fund, one year after a new law, robocalls are down and phone company compliance is up. However, robotexts are skyrocketing.

News Release | Arizona PIRG Education Fund

According to a new report by the Arizona PIRG Education Fund and Frontier Group, gas pipeline incidents across the U.S. were serious enough to require reporting to the federal government at the equivalent of one every 40 hours from 2010 through nearly the end of 2021. 

Report | Arizona PIRG Education Fund

A new Arizona PIRG Education Fund and Frontier Group report documents that gas pipeline incidents across the U.S. were serious enough to require reporting to the federal government at the equivalent of one every 40 hours from 2010 through nearly the end of 2021. Of the nearly 2,600 incidents reported between 2010 and 2021, 850 resulted in fires and 328 in an explosion. Those incidents killed 122 people and injured more than 600. The total costs to communities from items such as property damage, emergency services, and the value of intentionally and unintentionally released gas, totaled nearly $4 billion.

News Release | Arizona PIRG Education Fund

Consumer, public health, community, business, environmental, clean energy, and faith-based entities along with residents of Randolph and SRP ratepayers applauded the Commission for once again rejecting Salt River Project’s proposal to add 16 gas units at a cost of nearly $1 billion in ratepayer money.

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