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Blog Post | Consumer Tips

Credit freeze -- A free and fast way to help safeguard your finances | Grace Brombach

My first-hand, step-by-step guide to freezing your credit reports.

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Blog Post | Consumer Tips

Happy National Consumer Protection Week! | Teresa Murray

During National Consumer Protection Week, Feb. 28 through March 6, the Arizona PIRG Education Fund is offering a daily dose of tips and advice to help you navigate life’s biggest consumer challenges. We’ve chosen our daily themes based in part on the Top 10 consumer complaints tallied by the Consumer Financial Protection Bureau.

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Blog Post | Solid Waste

Elizabeth L. Cline: we need policy to stop new clothes from making a ‘straight line’ to the landfill | Olivia Sullivan

We hear from the author and journalist on secondhand clothing, the fashion industry’s addiction to cheap fossil fuels and how to break the waste cycle.

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Blog Post | Solid Waste

Jessica Schreiber: ‘It’s just too easy and convenient to throw things away’ | Olivia Sullivan

We need to make it easier for clothing companies to reuse and recycle. Policy, data collection and nonprofits can help.

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Report | Arizona PIRG Education Fund | Consumer Tips

Protecting Yourself from Surprise Medical Bills

Imagine you go to a hospital for a routine procedure. You’ve made sure your hospital and doctor are covered by your insurance. The procedure goes well and you head home to recover. Two weeks later, you get the bill, but instead of the copay you expected, you get a bill for nearly $4,000. Turns out, the anesthesiologist who assisted with your procedure was “out of network” and your insurance won’t cover that bill as expected.

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News Release | Arizona PIRG Education Fund | Food

New Investigation: Supermarkets failing to warn public about food recalls

According to a new report by the Arizona PIRG Education Fund, Americans are not hearing about food recalls, and that communication breakdown is having serious repercussions for public health. The consumer group points to the fact that, less than two years ago, people kept getting sick for months after 12 million pounds of Salmonella-contaminated beef was recalled. The pattern has reportedly been repeated for other recalls even when news outlets have publicized warnings from food safety agencies.

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News Release | U.S. PIRG | Consumer Protection

Hack doesn’t absolve Equifax of being careless with consumers’ data

Congress must hold companies accountable for failing to protect condumers' confidential information.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Arizona Public Service to Restore Partial Funding for Energy Efficiency Programs

Yesterday, Arizona Public Service (APS) let the Arizona Corporation Commission know it is willing to partially restore funding for its energy efficiency programs. Energy efficiency advocates wasted no time calling on the Arizona Corporation Commission to move swiftly to approve financial relief for more ratepayers.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Deadly infant products sold after recalls at T.J. Maxx, Marshalls, HomeGoods

The U.S. Consumer Product Safety Commission (CPSC) announced today that discount stores T.J. Maxx, Marshalls and HomeGoods sold 19 different recalled products to consumers between 2014 and 2019. In the case of five products, the stores’ parent company TJX initiated the recall. The products included the Rock ‘N Play and Kids II inclined infant sleepers, which are responsible for a number of fatalities, rattles that can break and pose a choking hazard, and electronics that overheat or explode.

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News Release | Arizona PIRG Education Fund | Consumer Tips

Trouble in Toyland Report Provides Tips on Keeping Kids Safe

Hundreds of thousands of children go to the emergency room every year because of toy-related injuries. To help ensure kids’ safety, the PIRG Education Fund is releasing its 34th-annual Trouble in Toyland report, which identifies dangerous products still for sale in 2019 and provides tips for parents and gift-givers.

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Report | Arizona PIRG Education Fund | Tax

Following the Money 2017: Special Districts

“Special districts” are a type of government agency that exist outside of traditional forms of general purpose local or state governments, and serve key governmental functions such as public transit or housing. However, special districts are poorly understood by the public and often do business without adhering to modern standards of government budget or spending transparency.

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Report | Arizona PIRG Education Fund | Consumer Protection

Medical Debt Malpractice

Medical debt accounts for more than half of all collection items that appear on consumer credit reports. A review of 17,701 medical debt collection complaints submitted to the Consumer Financial Protection Bureau (CFPB) shows that problems with medical debt collection are widespread and harm Americans across the country.

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Report | Arizona PIRG Education Fund | Transportation

An Analysis of the Volkswagen Settlement

Volkswagen vehicles emitted pollutants by as much as 40 times the legal limit. Arizonans who thought they were driving cleaner cars were actually pouring huge amounts of pollution into our air every time they drove.  It is critical that 100% of the funds be invested in the cleanest options available. 

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Report | Arizona PIRG Education Fund | Consumer Protection

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the Consumer Financial Protection Bureau. In this report, we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans.

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Report | Arizona PIRG Education Fund | Tax

Following the Money 2016

This seventh annual evaluation of state transparency websites finds that states continue to make progress toward comprehensive, one-stop, one-click transparency and accountability for state government spending. In 2015, several states launched new and improved websites to better open the books on public spending, or have adopted new practices to further expand citizens’ access to critical spending information. Several states, however, continue to lag behind. See how Arizona ranks in the report.

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Blog Post | Consumer Tips, COVID-19, Transportation

Riding a bus, subway or rideshare? Here’s a look at safety measures adopted to combat COVID-19 | Jacob van Cleef

From mask mandates to capacity limits, the largest public transit systems and ride share companies have new procedures

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Blog Post | Consumer Tips, COVID-19, Higher Ed

Safe Travel Information for College Students and Parents

As parents and students make trips across the country to return to college, you are probably wondering how to do so safely during the COVID-19 pandemic. This guide will outline some of the safer options.

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Blog Post | Consumer Tips, COVID-19, Higher Ed

Tips on what to pack for college during the COVID-19 pandemic

The COVID-19 pandemic presents a whole new situation for college students. This guide outlines items that students should pack when they return to campus.

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Blog Post

How the pandemic has worsened the medical debt crisis

News Release | Arizona PIRG Education Fund

The Southwest Energy Efficiency Project (SWEEP) and Arizona PIRG Education Fund praised Chairwoman Lea Marquez Peterson, Commissioner Sandra Kennedy, Commissioner Anna Tovar, and Commissioner Jim O’Connor - utility regulators at the Arizona Corporation Commission - for voting yesterday to expand programs and services to help Arizonans save energy and money on their electricity bills.

Report | Arizona PIRG Education Fund

Arizona’s U.S. Senators Kyrsten Sinema and Mark Kelly, our U.S. Representatives, and state and local officials need to lead efforts to significantly increase clean energy and clean transportation. Arizona PIRG Education Fund compiled 10 of numerous documents that illustrate from job creation and utility bill savings to reduced air pollution and decreased adverse health impacts, Arizonans and Arizona businesses clearly benefit from clean energy and clean transportation investments.

Report | Arizona PIRG Education Fund

The Ready to Charge fact sheet by the Arizona PIRG Education Fund and Frontier Group emphasizes that Arizona needs more charging capacity to support electric vehicle adoption and notes policies that can help promote EV adoption: expand public charging capacity, make EV chargers more accessible by increasing interoperability, and increase the visibility and price transparency of public charging stations.

Report | Arizona PIRG Education Fund

Consumers are increasingly using digital payment apps -- Venmo, Cash App and Zelle are a few --  for convenience. A 2020 Nerdwallet survey found that “[r]oughly 4 in 5 Americans (79%) use mobile payment apps.[1]” The apps were originally marketed as a way for friends to split expenses. However, the ease of opening peer-to-peer (P2P) accounts,[2] the ease of obtaining information about other users and a variety of ways to trick consumers have created new fraud risks to users.[3]

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