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Report | Arizona PIRG Education Fund | Consumer Protection

Not First Class: Flyer complaints soar as airlines cancel flights, deny refunds, ruin plans

Not First Class: Flyer complaints soar as airlines cancel flights, deny refunds, ruin plans, a new report released by the Arizona PIRG Education Fund, analyzed more than 200,000 DOT complaints going back to 2016 and found the airline industry is failing its customers.

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News Release | Solid Waste

STATEMENT: Apple concedes to Right to Repair movement, reverses ban on selling parts to consumers

Apple reversed its longstanding policy against selling spare parts, providing repair instructions, and making repair software tools available to customers.

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Report | Arizona PIRG Education Fund | Consumer Tips

Trouble In Toyland

Even though legitimate toymakers deserve kudos for making their products much safer over the years, too often, Americans end up buying dangerous toys for children for the holidays. PIRG Education Fund’s 36th annual Trouble in Toyland report shows that many of those toys are counterfeit or recalled products that still make their way into consumers’ shopping carts.

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News Release | Arizona PIRG Education Fund | Consumer Tips

36th annual Trouble in Toyland report exposes risks of counterfeit and other dangerous toys

According to the Arizona PIRG Education Fund, it is not always easy to determine whether a gift is safe or not, especially online, when you can’t inspect the item and it may be mislabeled, or missing a warning, such as a recall notice. Thus far in 2021, the Consumer Product Safety Commission (CPSC) has recalled 13 toys. The recalled toys posed risks including high levels of lead, potential ingestion by a child, and small parts from easily broken toys.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Arizona Corporation Commission Adopts Policies Related to Utility Disconnections

After two years of deliberations, today the Arizona Corporation Commission voted to adopt a rule that sets a series of policies in place related to when electric and gas utilities in Arizona can disconnect a customer’s service in the summer.

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News Release | U.S.PIRG Education Fund

New report: Society undervalues family caregivers’ vital, increasingly important role

People caring for their aging parents, their loved ones with disabilities, or their children are doing some of the most important work there is. And yet many public policies undervalue the worth of caring for a loved one. As the largest population cohort in U.S. history -- the Baby Boomers -- ages, with a longer expected lifespan than ever, the need for caregivers will grow. Vital and Undervalued, a new report from U.S. PIRG Education Fund, shows how many people are either providing care for or receiving care from a loved one.

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News Release | US PIRG

Statement: FDA plans to reduce toxic metal in baby food

The U.S. Food and Drug Administration (FDA) said Friday it will adopt a plan aimed at reducing toxic substances in food for babies and toddlers.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Study: CFPB complaints shattered records in 2020, exposing how the COVID-19 pandemic battered consumer finances

Consumer complaints about problems with financial companies such as banks, credit bureaus and debt collectors rose by more than 50 percent in 2020 and set new records for each month of the year, according to a new report from the Arizona PIRG Education Fund. The report, Consumers In Peril, which analyzed complaints received by the Consumer Financial Protection Bureau (CFPB), was released as part of National Consumer Protection Week.

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News Release | Arizona PIRG Education Fund | Consumer Tips

Consumer Education Campaign Launched On How To Fight Surprise Medical Bills

To help protect consumers from surprise medical bills, the Arizona PIRG Education Fund launched a campaign today to educate consumers on their rights to push back if they receive a surprise medical bill. As part of the effort, the Arizona PIRG Education Fund developed and is distributing information on legal protections and tips for fighting surprise bills.

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News Release | U.S. PIRG Education Fund | Solid Waste

U.S. PIRG Education Fund urges the public to hold Coca-Cola accountable on its pledge to reduce plastic use

The Coca-Cola Company, a top plastic polluter according to a 2020 Brand Audit from the nonprofit Break Free From Plastic, announced a new commitment today to start using plastic bottles made with 100 percent recycled plastic for select brands in some U.S. states. According to the company, it would account for a nearly 20 percent reduction of new plastic used in North America compared to 2018. The commitment follows similar ones made by other major consumer goods companies, recently documented by U.S. PIRG Education Fund.

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Report | Arizona PIRG Education Fund | Public Health

Get the Lead Out

Our children need safe drinking water – especially at school where they go to learn and play each day.  Unfortunately, lead is contaminating drinking water at schools and pre-schools across the country.  As our report shows, states are failing to make the grade when it comes to keeping lead out of drinking water at school.  Instead of waiting for more testing, we need to proactively remove the lead pipes and plumbing at the root of this toxic hazard for our children.

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Report | Arizona PIRG Education Fund | Health Care

The Real Price of Medications: A Survey of Pharmaceutical Prices

People living in the United States have access to some of the best medical care in the world, from life-saving drugs to cutting-edge surgical techniques. But our system is deeply flawed, with spiraling costs forcing many Americans to spend more on care and often receiving poor quality care for all the extra money spent.

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Report | Arizona PIRG Education Fund | Food

How Safe Is Our Food?

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Report | Arizona PIRG Education Fund | Consumer Protection

Trouble In Toyland

For over 30 years, PIRG Education Fund has conducted an annual survey of toys to look for safety problems. This research has led to more than 150 toy recalls and other regulatory actions over the years. Our work has also helped educate the public and policymakers on the need for continued action to protect the health and well-being of children. This year, we celebrate the 10th anniversary of the Consumer Product Safety Improvement Act (CPSIA) passing, which strengthened protections against dangerous consumer products.

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Blog Post | Consumer Tips

22 ways to protect yourself from fraud, identity theft and headaches | Teresa Murray

Fraud/ identity theft is the No. 1 complaint to the Federal Trade Commission, with 2.2 million complaints last year. Consumers reported losing $3.3 billion last year, up from $1.8 billion in 2019.

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Blog Post | Consumer Tips

Fraudulent unemployment claims: You could be next -- here's what to do | Jacob van Cleef

Fraudulent unemployment claims have been on the rise during the pandemic. Scammers received more than $36 billion by fraudulently claiming unemployment benefits last year, with millions of cases of fraud suspected. You could be next.

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Blog Post | Consumer Tips, Consumer Protection

How to get your stimulus payments when you file your tax return | Teresa Murray

Some of your friends or relatives have received two COVID-19 relief/ stimulus payments in the past year. And a third may be on the way soon. If you haven’t received anything yet and believe you should have, don’t fret.

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Blog Post | Consumer Tips, Consumer Protection

Tips to file your tax return while avoiding fees, scams | Jacob van Cleef

You have six weeks to file your income tax return for 2020. Every year, it seems there are more issues to watch out for. 

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Blog Post | Consumer Tips, Consumer Protection

The worst consumer problem: Fraud/identity theft | Teresa Murray

One in 20 people was a victim in 2019. Account takeovers, which involve a criminal gaining access to an existing account, soared by 72 percent in 2019.

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Blog Post

There are lessons for pre-schoolers, pre-teens, high schoolers and certainly, young adults going off to college or moving out.

News Release | Arizona PIRG Education Fund

According to a new report by the Arizona PIRG Education Fund, “Ringing in our Fears”, a year after a new federal law aimed at fighting robocalls went into place, the number of phone companies that have adopted the required technology has quadrupled and the volume of scam robocalls has dropped in half. But the Arizona PIRG Education Fund said that spam texts have increased more than tenfold as con artists and identity thieves find alternative ways to steal Americans’ personal information and money.

Report | Arizona PIRG Education Fund

According to a new report by the Arizona PIRG Education Fund, one year after a new law, robocalls are down and phone company compliance is up. However, robotexts are skyrocketing.

Blog Post

Illegal robocalls seem to be declining a smidgeon as more phone companies install federally mandated technology to block spoofed calls and detect other scam calls. Here are some tips to live by and share with vulnerable friends or relatives.

News Release | Arizona PIRG Education Fund

According to a new report by the Arizona PIRG Education Fund and Frontier Group, gas pipeline incidents across the U.S. were serious enough to require reporting to the federal government at the equivalent of one every 40 hours from 2010 through nearly the end of 2021. 

Solid Waste

PIRG hosts webinar with MythBusters' Adam Savage on Right to Repair

Our national network and the Right to Repair team organized a summit featuring keynote speaker Adam Savage from MythBusters. He shared his thoughts with us on the movement and we discussed our current progress on the Right to Repair campaign.

 

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