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You’re not crazy: your appliances were built to fail you | Anne Marie Green

Why appliances aren’t built to last, and how the E.U. is changing that. 

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News Release

Statement: Landmark FTC report calls for action on Right to Repair

The Federal Trade Commission (FTC) issued a report today on manufacturers' use of restrictive repair tactics that have kept consumers from repairing their own products.

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News Release | U.S. PIRG Education Fund | Solid Waste

Lawmakers and public push Whole Foods to put “Planet Over Plastic” at upcoming annual meeting

AUSTIN, Texas --  U.S. PIRG Education Fund , Environment America Research & Policy Center, and Student PIRG sent 59,000 petitions and a letter signed by more than 40 state lawmakers Thursday to Whole Foods urging the company to commit to a comprehensive plan for phasing out single-use plastic packaging from its stores. This follows a March 2021 letter signed by more than 130 advocacy and community groups calling on the national supermarket chain to adopt a bold response to the plastic pollution crisis.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Arizona Corporation Commission Kills Critical Consumer Protections: Fails to Save Energy, Cut Electricity Bills

The Southwest Energy Efficiency Project (SWEEP), Arizona PIRG Education Fund, and Wildfire: Igniting Community Action to End Poverty in Arizona, denounced yesterday’s action by the Arizona Corporation Commission to kill its Energy Rules, including critical consumer protections to cut utility costs that would have expanded Arizona’s Energy Efficiency Standard through 2030.

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Blog Post | Solid Waste

How e-waste is creating a growing environmental and health crisis across the worldAnne Marie GreenHaley Clinton

We need policies like Right to Repair to address the dangerous flood of electronics waste

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News Release | US PIRG Education Fund | Consumer Protection

FTC settles first case against VoIP provider for allowing illegal robocalls

This FTC settlement must be a wake-up call to phone service providers so they do more to protect consumers. If not, the FTC must be vigilant in going after companies that enable the immoral practice of preying on consumers. And the FCC should require providers to block spoofed calls that we all know are scams.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Arizona Corporation Commission Passes the Buck on Energy Conservation Policies That Would Save Customers Money

A huge opportunity was missed today by utility regulators at the Arizona Corporation Commission to extend and expand Arizona’s successful Energy Efficiency Standard, which was adopted with bipartisan support in 2010. The policy has delivered more than $1.4 billion in net economic benefits for utility customers of Arizona Public Service (APS), Tucson Electric Power (TEP), and UNS Electric.

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News Release | Arizona PIRG Education Fund | COVID-19

Report: Medical device manufacturers have denied critical resources to nearly half of surveyed medical repair professionals since March 2020

The coronavirus (COVID-19) pandemic is putting incredible stress on the U.S. medical system, including the equipment that is essential to diagnose and treat patients, such as ventilators. As that equipment is pressed into round-the-clock use, biomedical repair technicians face increasing pressure to maintain and repair all that equipment. However, in too many cases, manufacturers limit access to the essential tools and information these repair experts need. A new report by the Arizona PIRG Education Fund and U.S. PIRG Education Fund, Hospital Repair Restrictions, details the challenges that medical professionals face as a result of device manufacturers setting up barriers to repair, and outlines steps to help hospitals.

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News Release | U.S. PIRG Education Fund | Consumer Tips, COVID-19

Consumer advice: Ask for help with your bills before an emergency

This coming Monday, June 1, will mark the third full month that bills are due since COVID-19 was declared a national state of emergency in March. To help Americans manage their finances, U.S. PIRG Education Fund has published an updated guide with tips on what to do about paying bills during the crisis.

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News Release | U.S. PIRG Education Fund | COVID-19

Statement: Consumer complaints about COVID-19 fraud near 50,000

Consumer complaints to the U.S. Federal Trade Commission (FTC) related to the coronavirus approached 50,000 on Tuesday. U.S. PIRG Education Fund has documented the actions taken by the FTC and 14 other federal agencies in response to coronavirus scams.

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Report | Arizona PIRG Education Fund | Public Health

In Your Face

The negative health effects of asbestos are well-known. Most people may associate asbestos contamination with the workplace or decades-old construction material, but alarmingly, recent media reports have found asbestos contamination in kids' makeup from popular stores. PIRG decided to do its own asbestos testing at an accredited laboratory.

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Report | U.S. PIRG Education Fund | Consumer Protection

Trouble in Toyland 2017

For over 30 years, U.S. PIRG Education Fund has conducted an annual survey of toy safety, which has led to over 150 recalls and other regulatory actions over the years, and has helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children.

Toys are safer than ever before, thanks to decades of work by product safety advocates, parents, the leadership of Congress, state legislatures, and the Consumer Product Safety Commission (CPSC). 

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Report | U.S. PIRG Education Fund | Consumer Protection

Lead In Fidget Spinners

While lead in toys has become less prevalent in recent years, U.S. PIRG Education Fund tested several models of one of today’s hottest toys, fidget spinners, for the toxic heavy metal. Laboratory results indicated that two fidget spinners purchased at Target and distributed by Bulls i Toy, L.L.C. contained extremely high levels of lead. U.S. PIRG Education Fund calls on Target and Bulls i Toy to immediately recall these two fidget spinners and investigate how such high levels of lead were found in these toys. Also, we call on the U.S.

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Report | Arizona PIRG Education Fund | Consumer Protection

Older Consumers in the Financial Marketplace: An Analysis of Complaints, and Results, From the CFPB

Older consumers are at risk of harm from predatory financial behavior. An analysis of more than 72,000 financial complaints submitted by older consumers (those 62 years of age and older) to the Consumer Financial Protection Bureau (CFPB, or Consumer Bureau) and contained in its Consumer Complaint Database suggests that mistreatment of older consumers by financial companies is widespread.

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Report | U.S. PIRG Education Fund | Public Health

Chain Reaction III

The third annual Chain Reaction report, which grades companies on their antibiotics policies and practices, found that 14 out of the top 25 restaurants in the U.S. have taken steps to restrict the routine use of antibiotics in the production of the chicken they serve, up from nine just one year ago. While restaurant chains made great progress on chicken, the groups who authored the report found that there were no new commitments to limit antibiotic use in beef and pork.

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Blog Post | Consumer Tips

National Consumer Protection Week 2021 | Teresa Murray

Being a consumer is tough. We want to help make it a little easier. In recognition of Consumer Protection Week from Feb. 28-March 6, U.S. PIRG is providing key consumer protection advice. Check in here every day for our updated tips and tools. 

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Blog Post | Solid Waste

Coming clean on fast fashion’s wasteful secret | Olivia Sullivan

This year’s brands are overwhelmed with record amounts of accumulated overstock because of COVID-19 lockdowns. All that clothing has to go somewhere if it’s not being sold.

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Blog Post | Solid Waste

Progress or more of the same from top corporate plastic polluters? | Haley Clinton

For the third year in a row, the list of the largest plastic polluters in the world remains pretty much the same. According to the 2020 Brand Audit Report by Break Free From Plastic, the corporations responsible for polluting the greatest amount of plastic waste are, in order: The Coca-Cola Company; PepsiCo; Nestlé; Unilever; Mondelez International; Mars, Inc.; Procter & Gamble; Philip Morris International; Colgate-Palmolive; and Perfetti Van Melle.

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Blog Post | Solid Waste

Toxic chemicals in single-use plastics are harming human healthDanielle MelgarHaley Clinton

Plastic is a problem not just for our environment, but also for our health. Chemicals used to make plastics anti-microbial, flame retardant, and more, can be toxic.

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Blog Post

PFAS Free & I’m Lovin’ It | Danielle Melgar

McDonald’s just committed to phasing out PFAS-treated food packaging from its restaurants globally by 2025. Other restaurants, like Burger King and Wendy’s, should follow its lead.

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Report | Arizona PIRG Education Fund

Not First Class: Flyer complaints soar as airlines cancel flights, deny refunds, ruin plans, a new report released by the Arizona PIRG Education Fund, analyzed more than 200,000 DOT complaints going back to 2016 and found the airline industry is failing its customers.

News Release | Arizona PIRG Education Fund

When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion. Since then, despite surviving because of tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation (DOT).

News Release

Apple reversed its longstanding policy against selling spare parts, providing repair instructions, and making repair software tools available to customers.

News Release | Arizona PIRG Education Fund

After two years of deliberations, today the Arizona Corporation Commission voted to adopt a rule that sets a series of policies in place related to when electric and gas utilities in Arizona can disconnect a customer’s service in the summer.

News Release | Arizona PIRG Education Fund

Pima Residents 18+: Take a brief anonymous survey right now about the COVID-19 vaccine. Timed to coincide with the upcoming vaccine clinics on Pima Community College campuses and prompted by lower vaccination rates among young people, students with PIRG Campus Action and the Arizona Public Interest Research Group (Arizona PIRG) Education Fund have escalated their campaign urging more students at PCC to get vaccinated against COVID-19.

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