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Blog Post | Consumer Tips, Consumer Protection

The worst consumer problem: Fraud/identity theft | Teresa Murray

One in 20 people was a victim in 2019. Account takeovers, which involve a criminal gaining access to an existing account, soared by 72 percent in 2019.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Study: CFPB complaints shattered records in 2020, exposing how the COVID-19 pandemic battered consumer finances

Consumer complaints about problems with financial companies such as banks, credit bureaus and debt collectors rose by more than 50 percent in 2020 and set new records for each month of the year, according to a new report from the Arizona PIRG Education Fund. The report, Consumers In Peril, which analyzed complaints received by the Consumer Financial Protection Bureau (CFPB), was released as part of National Consumer Protection Week.

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Report | Arizona PIRG Education Fund | Consumer Protection

Consumers in Peril

Analysis of complaint volumes and the types of complaints received shows that, as consumers dealt with the economic fallout of the pandemic, they increasingly faced problems with financial companies.

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Blog Post | Consumer Tips

Credit freeze -- A free and fast way to help safeguard your finances | Grace Brombach

My first-hand, step-by-step guide to freezing your credit reports.

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Blog Post | Consumer Tips

Happy National Consumer Protection Week! | Teresa Murray

During National Consumer Protection Week, Feb. 28 through March 6, the Arizona PIRG Education Fund is offering a daily dose of tips and advice to help you navigate life’s biggest consumer challenges. We’ve chosen our daily themes based in part on the Top 10 consumer complaints tallied by the Consumer Financial Protection Bureau.

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News Release | U.S. PIRG Education Fund | COVID-19

Statement: SBA data breach puts business owners at risk of ID theft and other fraud

The Small Business Administration (SBA) announced Tuesday that the personal information of nearly 8,000 business owners applying for federal disaster loans had been exposed. The breach affects applicants to the Economic Injury Disaster Loan program (EIDL), and may have included names, Social Security numbers, addresses, birth dates, email addresses, phone numbers, citizenship statuses and insurance information.

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News Release | U.S. PIRG Education Fund | Consumer Tips, COVID-19

Consumer complaints of COVID-19 fraud surpass 15,000

Scammers and other bad actors are trying to take advantage of Americans’ heightened fears around the novel coronavirus (COVID-19) pandemic, and fraud complaints are soaring. Consumer complaints to the Federal Trade Commission (FTC) related to the virus surpassed 15,000 Thursday.

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News Release | Arizona PIRG Education Fund | Consumer Tips

GUIDE TO ADDRESSING BILL PAYMENTS DURING COVID-19

With the novel coronavirus (COVID-19) pandemic resulting in a significant number of job losses, many Arizonans are concerned with how they’re going to pay their monthly bills. The Arizona PIRG Education Fund released a guide with tips for how consumers can negotiate with their banks to lower interest rates, waive overdraft fees, and determine payment plans to provide more financial peace of mind in the months to come.

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News Release | Arizona PIRG Education Fund | Consumer Tips

COVID-19: Tips for Consumers from Travel Refunds to Student Loans

As documented cases of the novel coronavirus (COVID-19) increase across Arizona, the Arizona PIRG Education Fund warns that consumers can expect to be faced with an escalating number of pandemic-related scams, hazards and financial challenges.

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Report | U.S. PIRG Education Fund | Consumer Protection

Trouble in Toyland 2017

For over 30 years, U.S. PIRG Education Fund has conducted an annual survey of toy safety, which has led to over 150 recalls and other regulatory actions over the years, and has helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children.

Toys are safer than ever before, thanks to decades of work by product safety advocates, parents, the leadership of Congress, state legislatures, and the Consumer Product Safety Commission (CPSC). 

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Report | U.S. PIRG Education Fund | Consumer Protection

Lead In Fidget Spinners

While lead in toys has become less prevalent in recent years, U.S. PIRG Education Fund tested several models of one of today’s hottest toys, fidget spinners, for the toxic heavy metal. Laboratory results indicated that two fidget spinners purchased at Target and distributed by Bulls i Toy, L.L.C. contained extremely high levels of lead. U.S. PIRG Education Fund calls on Target and Bulls i Toy to immediately recall these two fidget spinners and investigate how such high levels of lead were found in these toys. Also, we call on the U.S.

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Report | Arizona PIRG Education Fund | Consumer Protection

Older Consumers in the Financial Marketplace: An Analysis of Complaints, and Results, From the CFPB

Older consumers are at risk of harm from predatory financial behavior. An analysis of more than 72,000 financial complaints submitted by older consumers (those 62 years of age and older) to the Consumer Financial Protection Bureau (CFPB, or Consumer Bureau) and contained in its Consumer Complaint Database suggests that mistreatment of older consumers by financial companies is widespread.

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Report | U.S. PIRG Education Fund | Public Health

Chain Reaction III

The third annual Chain Reaction report, which grades companies on their antibiotics policies and practices, found that 14 out of the top 25 restaurants in the U.S. have taken steps to restrict the routine use of antibiotics in the production of the chicken they serve, up from nine just one year ago. While restaurant chains made great progress on chicken, the groups who authored the report found that there were no new commitments to limit antibiotic use in beef and pork.

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Report | Arizona PIRG Education Fund | Consumer Protection

Guidance for Utilities Commissions on Time of Use Rates

As rapidly evolving renewable and energy efficiency technologies and economics drive ongoing transformation of America’s power sector, advocates from consumer, clean energy and environmental organizations are working together to provide guidance for utilities commissions and other stakeholders grappling with issues of electricity rate design.

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Blog Post | Consumer Tips, COVID-19

Did your auto insurance company refund you enough for driving less this year? | Jacob van Cleef

State-by-state analysis shows companies financially benefited from fewer claims but barely compensated customers

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Blog Post | Solid Waste

16 ways to have a zero waste holiday in 2020 | Haley Clinton

With many cancelling annual gatherings, this is the year to think of ways to have a more sustainable, zero waste holiday season. Here are some ideas:

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Blog Post | Consumer Tips, COVID-19

Gift cards are a popular holiday purchase, but be careful this year | Teresa Murray

COVID-19 could push more stores and restaurants out of business soon

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Blog Post | COVID-19

Number of people living on the streets could triple in the months ahead | Jacob van Cleef

Eviction moratoriums, unemployment benefits, student loan repayment reprieves are ending, homeless shelters aren't a good option and there's no more relief in sight.

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Blog Post | Consumer Tips, COVID-19

COVID-19 vaccines, tests and treatments are peddled in new scams | Teresa Murray

Con-artists are preying on people's fear of infection or desperation for money

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News Release | Arizona PIRG Education Fund

Arizona PIRG Education Fund’s latest report “Getting Off The Hook of a Predatory Tow” highlights 14 common sense towing protections that the organization believes should be available to consumers in every state. The report outlines protections ranging from who is responsible for damages caused by careless towing, to the maximum rates and fees owed when towed, to whether an individual is guaranteed the option to pay by credit card.

Report | Arizona PIRG Education Fund

Every year, millions of Americans have their cars towed. In some cases, the vehicle was parked improperly, the driver tracks it down and pays the bill without incident. Other times, the vehicle owner may face an array of unfair circumstances. Predatory practices following an initial tow can range from charging exorbitant fees to refusing the owner access to personal items in their car during business hours.

News Release | Arizona PIRG Education Fund

Earlier this month, when the Arizona Corporation Commission voted to kill its comprehensive Energy Rules, the Southwest Energy Efficiency Project (SWEEP), Arizona PIRG Education Fund, and Wildfire: Igniting Community Action to End Poverty in Arizona denounced the decision. Today, those very same organizations applauded the Commission for reviving its Energy Rules and voting to extend and expand Arizona’s successful Energy Efficiency Standard.

News Release | Arizona PIRG Education Fund

Arizona could see a critical reduction of gas usage and greenhouse gas emissions if it electrifies buildings during the next 30 years, according to a report released today by Arizona PIRG Education Fund and Frontier Group. The report, Electric Buildings: Repowering Homes and Businesses for Our Health and Environment, outlines how overcoming key barriers standing in the way of widespread building electrification can improve public health and benefit consumers.

Report | Arizona PIRG Education Fund

New and improved technologies are putting clean, efficient electric space heating and water heating, and electric appliances like stoves within the reach of most American households. Analysis shows that electrifying the vast majority of America’s residences and commercial spaces by 2050 could reduce net greenhouse gas emissions from the residential and commercial sectors by about 306 million metric tons of carbon dioxide (CO2) in 2050. That is the equivalent of taking about 65 million of today’s cars off the road.

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