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Report | Arizona PIRG Education Fund | Consumer Protection

Clean Energy, Clean Transportation, Clean Air

Arizona’s U.S. Senators Kyrsten Sinema and Mark Kelly, our U.S. Representatives, and state and local officials need to lead efforts to significantly increase clean energy and clean transportation. Arizona PIRG Education Fund compiled 10 of numerous documents that illustrate from job creation and utility bill savings to reduced air pollution and decreased adverse health impacts, Arizonans and Arizona businesses clearly benefit from clean energy and clean transportation investments.

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Report | Arizona PIRG Education Fund | Transportation

Ready to Charge

The Ready to Charge fact sheet by the Arizona PIRG Education Fund and Frontier Group emphasizes that Arizona needs more charging capacity to support electric vehicle adoption and notes policies that can help promote EV adoption: expand public charging capacity, make EV chargers more accessible by increasing interoperability, and increase the visibility and price transparency of public charging stations.

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News Release | Arizona PIRG Education Fund | Consumer Protection

New Report: The Hidden Costs of Peer-to-Peer Payment Apps

Consumer complaints about peer-to-peer (P2P) payment apps such as PayPal, Venmo and Square have surged during the pandemic year. In April, there were 970 digital wallet complaints — almost double the previous monthly high from July 2020. Arizona PIRG Education Fund analyzed this growing problem for Virtual Wallets, Real Complaints, a new analysis of the Consumer Financial Protection Bureau’s (CFPB’s) Consumer Complaint Database.

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Report | Arizona PIRG Education Fund | Consumer Protection

Virtual Wallets, Real Complaints

Consumers are increasingly using digital payment apps -- Venmo, Cash App and Zelle are a few --  for convenience. A 2020 Nerdwallet survey found that “[r]oughly 4 in 5 Americans (79%) use mobile payment apps.[1]” The apps were originally marketed as a way for friends to split expenses. However, the ease of opening peer-to-peer (P2P) accounts,[2] the ease of obtaining information about other users and a variety of ways to trick consumers have created new fraud risks to users.[3]

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News Release | U.S. PIRG | Solid Waste

Statement: Target’s new plastic packaging goal is a step in the right direction

The Fortune 50 retailer Target announced a new goal Tuesday to reduce its use of virgin plastic 20 percent by 2025 across its own brand frequency products. It is part of a new sustainability strategy called Target Forward and covers such key categories as household cleaning, personal care and beauty.

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News Release | U.S. PIRG Education Fund

McDonald’s commits to eliminating toxic ‘forever chemicals’ in food packaging globally

McDonald’s announced a commitment to eliminate per- and polyfluoroalkyl substances (PFAS) in food packaging used in its restaurants by 2025. PFAS are linked to kidney and liver problems, high cholesterol, reduced immune system function, and cancer.

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News Release | US PIRG | Consumer Tips, COVID-19

Money for nothing: Paying the same car insurance while driving less during the pandemic

While COVID-19 is causing financial difficulties for tens of millions of Americans, auto insurers nationwide have made tens of billions of dollars in profit because consumers have driven significantly less during the pandemic.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Arizona Falls Behind for Energy Efficiency

Arizona fell in national rankings for energy efficiency, according to a new report released today by the American Council for an Energy-Efficient Economy (ACEEE). The state is now 23rd in the country, down four spots since last year. The annual scorecard measures states’ progress on a variety of energy efficiency efforts, including utility programs and policies, transportation policies, building energy codes, and state government initiatives.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Help is on the way for Customers Struggling to Pay Utility Bills

Yesterday the Arizona Corporation Commission voted to help ratepayers struggling to pay their electric bill know there is at least a bit of light heading into 2021. Through the Commission’s action, Arizona Public Service, Tucson Electric Power and Unisource Electric will automatically enroll ratepayers behind on their bills who may be subject to disconnection in an eight-month payment plan, starting in January 2021. Utilities also agreed to work with customers who may need more time to catch up on their bills. In addition, qualified low-income customers will receive a discount up to $250 off their bill, due in part to support from APS, TEP and UNSE shareholders.

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News Release | Arizona PIRG Education Fund | Democracy

Organizing is Driving Youth Turn Out

Millennials and Gen Z make up the largest group of potential voters in the country. Historically, youth voters have been underrepresented in politics due to low voter turnout, but early voting rates and a swell of activism this year show that young people are posed to reverse this trend in 2020.

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Report | Arizona PIRG Education Fund | Health Care

The Real Price of Medications: A Survey of Pharmaceutical Prices

People living in the United States have access to some of the best medical care in the world, from life-saving drugs to cutting-edge surgical techniques. But our system is deeply flawed, with spiraling costs forcing many Americans to spend more on care and often receiving poor quality care for all the extra money spent.

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Report | Arizona PIRG Education Fund | Food

How Safe Is Our Food?

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Report | Arizona PIRG Education Fund | Consumer Protection

Trouble In Toyland

For over 30 years, PIRG Education Fund has conducted an annual survey of toys to look for safety problems. This research has led to more than 150 toy recalls and other regulatory actions over the years. Our work has also helped educate the public and policymakers on the need for continued action to protect the health and well-being of children. This year, we celebrate the 10th anniversary of the Consumer Product Safety Improvement Act (CPSIA) passing, which strengthened protections against dangerous consumer products.

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Report | Arizona PIRG Education Fund

Paying for Electric Buses

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Report | Arizona PIRG Education Fund | Safe Energy

A Citizen's Guide to Reducing Energy Waste

The future is here—but we’re living in the past.

Clean energy from the sun and wind can provide for our energy needs without the global consequences of pollution, yet we’re still producing and consuming virtually all of our energy in ways that do lasting damage to our environment, our health and our climate. To make matters worse, much of the dirty energy we produce goes to waste.

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Blog Post | Consumer Tips

22 ways to protect yourself from fraud, identity theft and headaches | Teresa Murray

Fraud/ identity theft is the No. 1 complaint to the Federal Trade Commission, with 2.2 million complaints last year. Consumers reported losing $3.3 billion last year, up from $1.8 billion in 2019.

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Blog Post | Consumer Tips

Fraudulent unemployment claims: You could be next -- here's what to do | Jacob van Cleef

Fraudulent unemployment claims have been on the rise during the pandemic. Scammers received more than $36 billion by fraudulently claiming unemployment benefits last year, with millions of cases of fraud suspected. You could be next.

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Blog Post | Consumer Tips, Consumer Protection

How to get your stimulus payments when you file your tax return | Teresa Murray

Some of your friends or relatives have received two COVID-19 relief/ stimulus payments in the past year. And a third may be on the way soon. If you haven’t received anything yet and believe you should have, don’t fret.

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Blog Post | Consumer Tips, Consumer Protection

Tips to file your tax return while avoiding fees, scams | Jacob van Cleef

You have six weeks to file your income tax return for 2020. Every year, it seems there are more issues to watch out for. 

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Blog Post | Consumer Tips, Consumer Protection

The worst consumer problem: Fraud/identity theft | Teresa Murray

One in 20 people was a victim in 2019. Account takeovers, which involve a criminal gaining access to an existing account, soared by 72 percent in 2019.

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Report | Arizona PIRG Education Fund

Not First Class: Flyer complaints soar as airlines cancel flights, deny refunds, ruin plans, a new report released by the Arizona PIRG Education Fund, analyzed more than 200,000 DOT complaints going back to 2016 and found the airline industry is failing its customers.

News Release | Arizona PIRG Education Fund

When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion. Since then, despite surviving because of tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation (DOT).

News Release

Apple reversed its longstanding policy against selling spare parts, providing repair instructions, and making repair software tools available to customers.

News Release | Arizona PIRG Education Fund

After two years of deliberations, today the Arizona Corporation Commission voted to adopt a rule that sets a series of policies in place related to when electric and gas utilities in Arizona can disconnect a customer’s service in the summer.

News Release | Arizona PIRG Education Fund

Pima Residents 18+: Take a brief anonymous survey right now about the COVID-19 vaccine. Timed to coincide with the upcoming vaccine clinics on Pima Community College campuses and prompted by lower vaccination rates among young people, students with PIRG Campus Action and the Arizona Public Interest Research Group (Arizona PIRG) Education Fund have escalated their campaign urging more students at PCC to get vaccinated against COVID-19.

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