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Blog Post | Consumer Tips

Make the ringing stop: The FCC is finally fighting back against robocalls | Teresa Murray

Scam robocalls have declined by 29 percent since June. But most of us still get too many. And the industry overall isn't doing enough.

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Blog Post

Is the $1 billion Salt River Project proposal good for ratepayers? | Diane Brown

By now, if you live in the Valley, you have likely heard that Salt River Project is proposing to add 16 gas units at a cost of ~ $1 billion to SRP customers. 

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News Release | Arizona PIRG Education Fund | Consumer Protection

Arizona PIRG Education Fund Calls on Arizona Corporation Commission to Look at Overwhelming Evidence; Not Take Unvetted Report on Energy Rules at Face Value

With the official public comment period now closed, the Arizona PIRG Education Fund urged the Arizona Corporation Commission to review the substantial number of independent reports and ratepayer comments that have been provided as part of the Energy Rules, and to schedule a long overdue final vote within the next two months.

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Blog Post

Another longtail of COVID-19: medical debt | Patricia Kelmar

How the pandemic has worsened the medical debt crisis

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News Release | Arizona PIRG Education Fund | Consumer Protection

Arizona Corporation Commission Approves APS Energy Efficiency Plan

The Southwest Energy Efficiency Project (SWEEP) and Arizona PIRG Education Fund praised Chairwoman Lea Marquez Peterson, Commissioner Sandra Kennedy, Commissioner Anna Tovar, and Commissioner Jim O’Connor - utility regulators at the Arizona Corporation Commission - for voting yesterday to expand programs and services to help Arizonans save energy and money on their electricity bills.

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News Release | U.S.PIRG Education Fund

New report: Society undervalues family caregivers’ vital, increasingly important role

People caring for their aging parents, their loved ones with disabilities, or their children are doing some of the most important work there is. And yet many public policies undervalue the worth of caring for a loved one. As the largest population cohort in U.S. history -- the Baby Boomers -- ages, with a longer expected lifespan than ever, the need for caregivers will grow. Vital and Undervalued, a new report from U.S. PIRG Education Fund, shows how many people are either providing care for or receiving care from a loved one.

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News Release | US PIRG

Statement: FDA plans to reduce toxic metal in baby food

The U.S. Food and Drug Administration (FDA) said Friday it will adopt a plan aimed at reducing toxic substances in food for babies and toddlers.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Study: CFPB complaints shattered records in 2020, exposing how the COVID-19 pandemic battered consumer finances

Consumer complaints about problems with financial companies such as banks, credit bureaus and debt collectors rose by more than 50 percent in 2020 and set new records for each month of the year, according to a new report from the Arizona PIRG Education Fund. The report, Consumers In Peril, which analyzed complaints received by the Consumer Financial Protection Bureau (CFPB), was released as part of National Consumer Protection Week.

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News Release | Arizona PIRG Education Fund | Consumer Tips

Consumer Education Campaign Launched On How To Fight Surprise Medical Bills

To help protect consumers from surprise medical bills, the Arizona PIRG Education Fund launched a campaign today to educate consumers on their rights to push back if they receive a surprise medical bill. As part of the effort, the Arizona PIRG Education Fund developed and is distributing information on legal protections and tips for fighting surprise bills.

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News Release | U.S. PIRG Education Fund | Solid Waste

U.S. PIRG Education Fund urges the public to hold Coca-Cola accountable on its pledge to reduce plastic use

The Coca-Cola Company, a top plastic polluter according to a 2020 Brand Audit from the nonprofit Break Free From Plastic, announced a new commitment today to start using plastic bottles made with 100 percent recycled plastic for select brands in some U.S. states. According to the company, it would account for a nearly 20 percent reduction of new plastic used in North America compared to 2018. The commitment follows similar ones made by other major consumer goods companies, recently documented by U.S. PIRG Education Fund.

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Report | U.S. PIRG Education Fund | Public Health

Chain Reaction V

The Chain Reaction V report grades the top fast food and fast casual chanins on antibiotic use policies for their beef supply chains. 

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Report | Arizona PIRG Education Fund

Electric Buses in America

New report profiles six case studies of early electric bus adopters from South Carolina to Washington State. By understanding common pitfalls and best practices, municipalities, transit agencies and school districts can ensure a smoother roll-out of electric buses, helping to reduce costs and protect public health.

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Report | Arizona PIRG Education Fund | Public Health

Get the Lead Out - Back to School Toolkit

The "Get the Lead Out" toolkit was developed to help parents, guardians, teachers and school officials get the facts on lead in drinking water and take action to ensure safe drinking water at school.

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Report | Arizona PIRG Education Fund | Public Health

Get the Lead Out

Our children need safe drinking water – especially at school where they go to learn and play each day.  Unfortunately, lead is contaminating drinking water at schools and pre-schools across the country.  As our report shows, states are failing to make the grade when it comes to keeping lead out of drinking water at school.  Instead of waiting for more testing, we need to proactively remove the lead pipes and plumbing at the root of this toxic hazard for our children.

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Blog Post

Court case puts air ambulance memberships in spotlight. What does this mean for consumers? | William McGovern

Air ambulance bills can run in the thousands of dollars. Some companies sell "memberships" to consumers. But this option may not be a smart purchase for most consumers. 

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Blog Post | Consumer Tips

With $1,400 payments on the way, here's what to do, and not do | Teresa Murray

85 percent of Americans are expected to get money -- without the need for you do anything, including clicking any email links, providing any information by phone or paying any fees.

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Blog Post | Consumer Tips

Credit freezes FAQ: You can prevent a fraud nightmare in 20 minutes | Teresa Murray

Freezing your files protects you not just from someone fraudulently opening a credit card or applying for a loan in your name. It also can prevent someone from accessing your tax records with the Internal Revenue Service (IRS) or opening a Social Security account using your information or potentially launching a slew of other problems. 

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Blog Post | Consumer Tips

How to freeze your credit files by phone or online | Teresa Murray

You have two primary options for freezing your credit files with the three major credit bureaus. You can do it by phone or online, whichever you’re more comfortable with.

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Blog Post | Consumer Tips

How to freeze your credit files by phone or online | Teresa Murray

You have two primary options for freezing your credit files with the three major credit bureaus. You can do it by phone or online, whichever you’re more comfortable with.

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Report | Arizona PIRG Education Fund

Not First Class: Flyer complaints soar as airlines cancel flights, deny refunds, ruin plans, a new report released by the Arizona PIRG Education Fund, analyzed more than 200,000 DOT complaints going back to 2016 and found the airline industry is failing its customers.

News Release | Arizona PIRG Education Fund

When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion. Since then, despite surviving because of tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation (DOT).

News Release

Apple reversed its longstanding policy against selling spare parts, providing repair instructions, and making repair software tools available to customers.

News Release | Arizona PIRG Education Fund

After two years of deliberations, today the Arizona Corporation Commission voted to adopt a rule that sets a series of policies in place related to when electric and gas utilities in Arizona can disconnect a customer’s service in the summer.

News Release | Arizona PIRG Education Fund

Pima Residents 18+: Take a brief anonymous survey right now about the COVID-19 vaccine. Timed to coincide with the upcoming vaccine clinics on Pima Community College campuses and prompted by lower vaccination rates among young people, students with PIRG Campus Action and the Arizona Public Interest Research Group (Arizona PIRG) Education Fund have escalated their campaign urging more students at PCC to get vaccinated against COVID-19.

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